Contact Us
Live chat
Our live chat is open 24 hours a day, every day of the year. Press the Help button on any page to send a message or start a chat with our team.
Write to [email protected] about your account, bonuses, payments, verification or limits. We do not have a phone line at the moment, so chat and email are the ways to reach us.
Game problems
We store every spin in our database. If you think something went wrong in a game, tell us the game name, the time you played, your stake and what happened, and add a screenshot if you can.
VIP members
Members of our VIP club have a personal VIP manager who looks after their questions and rewards.
Complaints
Only the account holder can open a complaint. If our answer does not settle the matter, you can take it to the independent dispute body EGIS.
Privacy requests
For questions about your personal data, contact our data protection officer at [email protected].